Building a Foundation for the Future 

About

At Healing Media, we believe that placing care at the centre of building the digital future is not only possible but essential. 

As digital health matures, the gap between clinical and evidence-based research is widening. New products are emerging in tandem with new forms of intelligence, yet existing models and systems must prove their mettle amid shifting consumer and patient expectations and ethical demands.

We bridge this gap. At Healing Media Solutions, we translate deep insights and cultural research into grounded business visions, operating models, and technologies. By centring ethics and accessibility, we ensure that the digital future is not just efficient, but built for compassion and safety. 

WORK

Clinical research and evidence can get lost amid development cycles. Insights from data and users can be missed. Organisations sometimes fail to leverage their most important property – their creativity and innovation.

From exploring options and creating visions to continuous design and testing of tools, we support the creation of technologies built to deliver, evolve, and last.

Our offers are tailored to you while modelled for scale, and cover the full life product cycle:

· Early-stage ideation, visioning, and ethos – shaping the story and rationale for context and purpose

· Synthesising research and learning models across clinical requirements and delivery models

· Identifying R&D, opportunities and threats to harness and protect value

· Product and business strategy development to build authentic measures and blueprints

· Testing, tracking, and health checks that continually harness evidence for insights

· Product maturity and proven implementation with ethics, accessibility and change for good at the core

· Leadership residency and coaching to support the establishment and embedding of core principles and practices

· Thought leadership and reporting through academic and industry publications

We bring a wealth of experience and expertise, built over years of research, product, and healthcare. Our motto is that if you care, we should too. We pride ourselves on delivering value that upholds the highest standards, helping you to realise the same.

transforming the dna

Principles of good health belong in the building blocks of your technology. We don't just design interfaces; we inscribe care and safety into the very DNA of your organisation. 

The first step in the journey is to align your leadership and vision with robust, human-centred, empathic direction. 

Next is turning your high-level goals and visions into practical, evidence-based systems that sustainably meet human needs. 

Keeping things in check, we conduct rigorous audits to ensure your technologies and services align with current thinking and expectations. 

Don't let your innovation get lost in the development cycle. Let's build something that lasts and meets people where they are with compassion and care. 

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Newsletter

An invitation to think.

 

From AI health agents to data tracking in our wearables, technology is moving at a pace humans are finding hard to keep up with. We don't just need more tools; we need a deeper understanding of the changes they are bringing and how best to navigate what's on the horizon. 

Curated by Dr Karen Cross, our resident research and insights lead, the Healing Media Newsletter extends beyond fleeting trends to bring critical insights for those committed to tackling the difficult questions of how compassion and care can be held within emergent digital ecosystems.

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leadership

Dr Karen Cross: Bridging research and clinical evidence and human-centred digital innovation.

Karen is a leading strategist at the intersection of technology, psychoanalysis, and digital health. With over twenty years of experience as a recognised researcher and a proven leader of programmes, she specialises in translating complex theories and models into scalable, ethical, and digital ecosystems. 

As the Research and Insights Lead at Healing Media, Karen partners with organisations to ensure the DNA of care remains intact throughout the product development cycle. She specialises in the psychological and cultural dimensions of emerging technologies, addressing the critical gaps in user trust, ethical AI deployment and fidelity to evidence-led and clinical models. 

She is a Founding Scholar of the British Psychoanalytic Council and, in 2021, was appointed an Honorary Research Fellow at the University of  Roehampton. As well as being an advanced researcher with formal training in a broad range of research methods, she also holds a certificate of distinction in UX Design from King's College, University of London. 

She is passionate about books and writing and publishes the Healing Media newsletter. 

Contact

We are always keen to help. Get in touch with us to share your current challenges and explore how we can partner. 

Email: info@healingmedia.org